Refund Policy

Last updated: 21 May 2026

Digital orders

  • Full refund within 24 hours if portrait not downloaded
  • No refund after download (digital goods are non-returnable under EU law once accessed)

Print orders

  • Full refund if cancelled before printing begins (within ~2 hours of payment)
  • Reprint at no cost if the print arrives damaged, defective, or significantly different from what was shown
  • No refund for change of mind once printing has started

How to request a refund

Email hello@opsbites.com with your order reference (e.g. FR-XXXXXX). We aim to respond within 24 hours.

See also our Terms & Conditions.