Refund Policy
Last updated: 21 May 2026
Digital orders
- Full refund within 24 hours if portrait not downloaded
- No refund after download (digital goods are non-returnable under EU law once accessed)
Print orders
- Full refund if cancelled before printing begins (within ~2 hours of payment)
- Reprint at no cost if the print arrives damaged, defective, or significantly different from what was shown
- No refund for change of mind once printing has started
How to request a refund
Email hello@opsbites.com with your order reference (e.g. FR-XXXXXX). We aim to respond within 24 hours.
See also our Terms & Conditions.